Listening is the root of collaboration, root-cause analysis and effective teamwork. It is also the single greatest source of establishing unity from top to bottom and bottom to top.
— David Shaner, The Seven Arts of Change
Kent Stephan Jensen aka. kentnottheband on funky business, worklife, workplaces, thinking, marketing, communication, leadership and other stuff that matters.
Listening is the root of collaboration, root-cause analysis and effective teamwork. It is also the single greatest source of establishing unity from top to bottom and bottom to top.
— David Shaner, The Seven Arts of Change
